Shipping policy
We currently ship to Ireland, the UK, Europe, Canada, the UAE, and Australia. Please see below for our full shipping information.
Republic of Ireland & Northern Ireland:
- Shipping to these areas is from €5.95 per order for Next Day Delivery with An Post or DPD Couriers. Please note, deliveries are only made Monday-Friday.
- We will dispatch your order that day if placed before 4pm. If the order is placed after 4pm it will be dispatched the next working day, for delivery the day after. Please note: we endeavour to do all that we can to ensure that you receive your parcel the next day, however sometimes things may happen that are outside of our control when using third-party couriers. We cannot refund for late deliveries.
- Deliveries are not made on Saturdays, Sundays, or Bank Holidays.
- To ensure speedy delivery of your order, please ensure that you have given us a complete and accurate address and telephone number. Incomplete or incorrect addresses / phone numbers will delay delivery of your item.
- Orders placed at the weekend (after 4pm on Friday) will be dispatched on Monday.
- Orders containing PRE-ORDER items will not be dispatched until the PRE-ORDER item arrives in with us. The approximate arrival date is noted in the product description. Should you require the other items (if any) shipped before the PRE-ORDER item arrives in, please note that there will be an additional delivery charge.
Click & Collect
- Customers can choose to 'Click & Collect' their order at the checkout.
- You will be notified via email when your order is ready for collection, please note that your order may not be ready for collection until the end of the next working day.
- Parcels can be collected from our Donegal Office (F94 XT38) on the Killybeg's Road in Donegal Town.
- Collection is available from 10am - 5pm Monday to Friday, and from 10am - 4pm on Saturday.
- We also accept returns to our boutique. Returns can only be made from 10am - 5pm Monday to Friday, and from 10am - 4pm on Saturdays.
- If you're unable to collect your 'Click & Collect' order, it's super easy to pay for delivery here: DELIVERY. Our dispatch team will have your order sent out ASAP!
United Kingdom (excluding Northern Ireland):
- Shipping is from €6.99 per order (shipping costs varies per zone, more information below).
- Delivery is usually within 3 working days, when ordered before 12pm Monday - Friday. Please allow an extra day or two for deliveries to Zones 2 and 3 (as below) for weather conditions.
- Delivery is made via Royal Mail. To ensure speedy delivery of your order please provide a complete and accurate address and telephone number. Incomplete or incorrect addresses / phone numbers will delay the delivery of your item.
- Orders placed at the weekend (after 12pm on Friday) will be dispatched on Monday.
- Deliveries are not made on Saturdays, Sundays, or Bank Holidays.
|
ZONE
|
PRICES
|
|---|---|
|
Zone 1 (England, Wales, and parts of Scotland, excl Highlands and Islands)
|
£5.88 / €6.99
|
|
Zone 1.1 (Central London, includes Congestion charge of £0.60)
|
£6.48 / €7.80
|
|
Zone 1.2 (Isle of Wight, includes £5 surcharge)
|
£10.88 / €13.00
|
|
Zone 2 (Highlands and Islands of Scotland)
|
£7.06 / €8.50
|
|
Zone 3 (Isle of Man and Truro/Scilly Isles)
|
£9.70 / €11.65
|
Europe:
- Shipping to anywhere in Europe is from €6.60 - €14.50 for the first 1KG. You may be contacted with an additional charge if your parcel exceeds this limit.
- Delivery may take 2-5 working days, depending on the delivery zone (deliveries being made to Croatia may take longer). Your order will be dispatched the next working day after it is placed.
| Destination | Delivery From | Est. Delivery Time |
| Austria | €10.50 | 2-4 Working Days |
| Belgium | €9.00 | 2-4 Working Days |
| Croatia | €11.00 | 2-4 Working Days |
| Czech | €11.00 | 3-5 Working Days |
| Denmark | €15.00 | 2-4 Working Days |
| Estonia | €12.50 | 3-5 Working Days |
| Finland | €15.00 | 2-4 Working Days |
| France | €12.00 | 2-4 Working Days |
| Germany | €8.50 | 2-4 Working Days |
| Hungary | €12.00 | 2-4 Working Days |
| Italy | €14.50 | 2-4 Working Days |
| Latvia | €12.00 | 2-4 Working Days |
| Lithuania | €12.00 | 2-4 Working Days |
| Luxembourg | €10.00 | 2-4 Working Days |
| Netherlands | €9.50 | 2-4 Working Days |
| Norway | €17.00 | 2-4 Working Days |
| Poland | €12.00 | 4-6 Working Days |
| Portugal | €10.00 | 2-4 Working Days |
| Slovakia | €13.00 | 2-4 Working Days |
| Slovenia | €13.00 | 4-6 Working Days |
| Spain | €10.00 | 2-4 Working Days |
| Sweden | €13.00 | 2-4 Working Days |
| Switzerland | €16.00 | 2-4 Working Days |
- To ensure speedy delivery of your order please provide a complete and accurate address and telephone number. Incomplete or incorrect addresses / phone numbers will delay the delivery of your item.
- Orders placed at the weekend (after 12pm on Friday) will be dispatched on Monday.
- Deliveries are not made on Saturdays, Sundays, or Bank Holidays.
International:
- We currently ship to UAE, Australia, and Canada.
- Shipping to these countries starts at €18 for the first 1KG. You may be contacted with an additional charge if your parcel exceeds this limit.
- Delivery may take 3-8 working days, depending on the delivery zone. Your order will be dispatched the next working day after it is placed.
| Destination | Delivery From | Est. Delivery Times |
| Australia | €31.00 | 7-10 Working Days |
| Canada | €21.00 | 4-6 Working Days |
| UAE | €24.00 |
4-6 Working Days |
- To ensure speedy delivery of your order please provide a complete and accurate address and telephone number. Incomplete or incorrect addresses / phone numbers will delay the delivery of your item.
- Orders placed at the weekend (after 12pm on Friday) will be dispatched on Monday.
- Deliveries are not made on Saturdays, Sundays, or Bank Holidays.
Tracking your order:
We ship via DPD Couriers, An Post or Fastway to Ireland / Europe. We ship via Royal Mail and ParcelForce to the UK. You should receive an email or text message with a tracking number from your courier when your order has been dispatched.
You can track your order online using these links:
Free Shipping:
If you have received an email with a code for Free Shipping on your next order, the following terms apply:
- You must be logged in to your GTT account to use the code.
- Valid only on one order after you receive each email.
- Valid on orders over €50.
- Applicable only to our ‘1-2 Day Delivery’ shipping method.
